T & C

Way to Ceylon – Sri Lanka Travel Services

Welcome to Way to Ceylon. By booking a tour, transport service, or any travel-related service with us, you agree to the following Terms & Conditions. Please read them carefully before confirming your reservation.

📌 General Information

Company Name: Way to Ceylon
Location: Sigiriya, Sri Lanka
Phone / WhatsApp: +94 72 832 5316
Email: [email protected]

Way to Ceylon provides inbound tourism services including tour packages, airport transfers, private transport, and travel planning within Sri Lanka.

📅 Bookings & Payments

All bookings must be confirmed via email or WhatsApp.
A deposit or full payment may be required to secure your booking.
Payments can be made via agreed payment methods communicated at the time of booking.
Final payment must be completed before the start of the tour or service.

❌ Cancellation & Refund Policy

Cancellations must be informed in writing via email or WhatsApp.
Refund eligibility depends on the timing of cancellation and services booked.
Last-minute cancellations may be subject to partial or full charges.
No-shows or unused services are non-refundable.

🚗 Transport & Chauffeur Services

All transport services include professional drivers or chauffeur guides.
Customers are expected to follow local laws and safety guidelines.
Way to Ceylon is not responsible for delays caused by traffic, weather, or unforeseen circumstances.
Any damage caused to vehicles by clients may be charged accordingly.

🏨 Accommodation & Third-Party Services

Accommodation, activities, and third-party services are arranged through trusted partners.
Way to Ceylon is not liable for issues caused by third-party providers, including delays, cancellations, or service quality.
Any concerns should be reported immediately for assistance.

⚠️ Travel Responsibility

Travelers are responsible for having valid passports, visas, and travel insurance.
Clients must ensure they are medically fit for travel and activities booked.
Way to Ceylon is not liable for personal injury, loss, or damage during the tour.

🌦️ Changes & Force Majeure

We reserve the right to modify itineraries due to weather conditions, safety concerns, or unforeseen events.
In case of force majeure (natural disasters, strikes, government restrictions), we will offer alternative arrangements where possible.

🔒 Privacy Policy

Personal information shared with us will be used only for booking and communication purposes.
We do not share or sell your information to third parties without consent.

📜 Acceptance of Terms

By confirming a booking with Way to Ceylon, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

🌍 Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📍 Sigiriya, Sri Lanka
📞 +94 72 832 5316
📧 [email protected]